A STATEMENT OF FACTS
Our sales are down … and down sharply. It’s no secret that retail stores are challenged. The closure of more than 2500 Alfred Angelo Bridal Stores is just the latest of massive store closures. Macy’s, Nordstrom and Target are some of the big names representing the closure of thousands of store fronts. Entire malls are going empty.
For retail in general, this isn’t the Great Recession, this is a depression.
And yet, there are retailers doing well. Amazon, Ali Baba, Ross Stores, TJ Max and Dollar General continue to grow. But what does that say? To me it says consumers are feeling pinched and looking for any way to save money.
So, what does this mean for Medlars? Our repair and custom businesses are doing well, BUT sales of jewelry in our showcases are down a staggering 40%. In addition, our precious metal sales are off 50%, and the business we are doing is made up primarily of people selling to us to raise money!
SO, WHAT AM I DOING TO FIX THE PROBLEM?
On Friday, August 4th we will begin a public emergency inventory reduction sale. Virtually every piece of fine jewelry* in our entire inventory will be offered at legitimate reductions up to 70%.
However on Wednesday and Thursday, August 2nd and 3rd you are invited to a private sale, before we open to the public. You will receive emails reminding you of this event.
I acquired this company in 1996, while it was in Chapter 11 Bankruptcy and turned it into a leading San Antonio Jeweler. We survived Y2K, Great Recession of 2008 and collapse of oil prices in 2014. I’m absolutely confident we will survive this too but survival means taking aggressive action. I invite you to take advantage of this opportunity.
*Only repairs, custom design, bullion and pre-owned Rolex are excluded. Our loose diamond inventory will be offered at 15% below Rappaport wholesale.
Click HERE to view up daily metals price indications for the most popular gold and silver coins.
Medlars Guarantees Our Work
At Medlars, we ensure enduring quality and satisfaction.
We guarantee ALL of our work and materials to be free of defect for a period of two years from the date of purchase. We will replace or repair as necessary any defect at our cost. This includes all parts and labor. Our guarantee does not cover damage caused by abuse or accidents.
We guarantee the silver, gold, or platinum purity of our jewelry, our custom design, and our restoration work. We further guarantee our stated weight and quality of the stones we supply.
Added Value Guarantee
Every finished ring (not just a simple solitaire but EVERY ring) purchased at Medlars includes Free Sizing, Free Appraisal for insurance purposes, plus Free lifetime cleaning, maintenance inspections, and polishing. At Medlars your purchase is the beginning of a lifetime of our personal attention and care.
Return and Exchange Policy
- If for any reason you are not completely satisfied with your jewelry purchase, you may return it within 30 days of the purchase date for a full refund or exchange (not just a store credit) .
- Custom designed jewelry is not returnable.
- You may trade in your undamaged diamond, purchased from Medlars, for any diamond at least twice the trade-in value of your diamond. The trade-in value is your full original purchase price excluding sales tax and any labor. Colored gems are not eligible for trade in.
Price Protection Guarantee
If within 90 days of your purchase, you find a diamond with the same specifications, graded by the same gemological laboratory, at a lower price in the United States, Medlars will match it and give you 10% of the difference.
Here's how it works:
- Bring in the actual diamond with certification and sales receipt.
- A competitor’s diamond certification must be from the same laboratory . The competing diamond must have the following matching characteristics:
- Shape, weight, color, clarity, diameter, cut grade and fluorescence (if any).
- Sales taxes are not included in the cost comparison.
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